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Explore Azure support plans
Trial, testing, and development
If you're using Azure in a nonproduction environment or just trying it out, choose the Developer plan to get an initial response to your Azure technical support requests within one business day.
Production workloads
When you’re running a production workload on Azure, get Azure technical support initial response times between one hour and one business day, based on case severity, with the Standard plan. |
Business-critical functions
If you need faster response times, advisory services, and high-severity incident escalation management from a collaborative management pool, choose Professional Direct (ProDirect) support. |
Comprehensive Microsoft technology support
If you need company-wide support across Azure and other Microsoft technologies, consider enterprise support.
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Stay informed with Azure Service Health
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Get proactive with Azure Monitor
Collect, analyze, and act on telemetry data to maximize the performance and availability of your applications by proactively identifying problems. If you’re already an Azure customer, log in to?get started and set up alerts.
Optimize with Azure Advisor
Receive personalized recommendations and best practices to optimize your Azure resources based on analysis of your usage. For current Azure customers, log in to?get your recommendations?now.
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